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Course Content
Chapter 0. Course Pre-lessons
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Course intro
01:15
Course Files
Chapter 1. The Role of Human Resources
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1.1 What Are Human Resources?
11:57
1.2 The Role of HRM
31:51
1.3 Skills Needed for HRM
08:00
1.4 Today’s HRM Challenges
Chapter 2. Developing and Implementing Strategic HRM Plans
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2.1 The Value of Planning
04:55
2.2 HR strategic plan
16:18
2.3 The Steps to Strategic Plan Creation
12:59
2.4 SWOT Analysis
12:48
2.5 Writing the HRM Plan
26:06
Chapter 3. Diversity and Multiculturalism
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3.1 Hiring Multicultural
10:11
3.2 Diversity Plans
15:34
3.3 EEO Commission (EEOC)
15:50
Chapter 4. Recruitment
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4.1 Recruitment
01:03
4.2 Recruitment Process
04:28
4.3 Recruitment Strategy
17:46
4.4 Job Analysis and Job Descriptions
06:03
Chapter 5. selection
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5.1 The Selection Process
13:54
5.2 The Interview
11:05
5.3 Testing
01:56
5.4 Reference Check
01:50
5.5 Selection Methods
03:05
Chapter 6. Compensation and Benefits
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6.1 Compensation and Benefits
04:33
6.2 Goals of a Compensation Plan
04:19
6.3 Job evaluation system
11:54
Chapter 7. Retention and Motivation
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7.1 The Costs of Turnover
09:37
7.2 Retention Plans
04:00
7.3 Motivational theories
12:42
7.4 Sources of Employee Satisfaction Data
04:26
7.5 Implementing Retention Strategies
12:37
7.6 Work-Life Balance
01:26
Chapter 8. Training and Development
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8.1 Steps to Take in Training an Employee
08:48
8.2 Types of Training
16:59
8.3 Training Delivery Methods
08:42
8.4 Designing a Training Program
03:00
Chapter 9. Managing Employee Performance
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9.1 Types of Performance Issues
03:58
9.2 What Influences Performance?
03:25
9.3 Defining Discipline
03:39
9.4 Handling Performance Issues
00:28
9.5 Performance Issue Model
08:54
9.6 The steps in progressive discipline
03:33
9.7 Alternative Dispute Resolution
09:57
Chapter 10. Employee Assessment
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10.1 Performance Evaluation Systems
14:54
10.2 Developing performance appraisal process
03:32
10.3 Appraisal Methods
07:31
10.4 Checklist Scale and Management by Objectives (MBO)
11:30
10.5 Performance Review System
05:15
Chapter 11. Working with Labor Unions
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11.1 The Nature of Unions
06:32
11.2 Phases of Labor Union Laws
03:55
11.3 Strategies Companies Use to Avoid Unionization
02:43
11.4 The Impact of Unions on Organizations
04:43
11.5 Working with Labor Unions
02:40
Chapter 12. International HRM
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12.1 Offshoring and Outsourcing
02:45
12.2 HRM Global Strategies
08:39
12.3 Culture
06:11
12.4 Staffing Internationally
03:58
12.5 Success competencies
02:58
12.6 Compensation and Rewards
04:56
Chapter 13. Safety and Health at Work
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13.1 Training for Safety
10:34
13.2 Workplace Safety and Health Laws
03:06
13.3 Right-to-Know Laws
04:47
13.4 Video Display Terminals
07:40
13.5 Workplace Violence and Bullying
03:20
13.6 Employee Privacy
03:24
Chapter 14. Successful Employee Communication
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14.1 Communication Strategies
03:07
14.2 Communication Directions
05:10
14.3 Communication Styles
02:00
14.4 Types of Listening
01:31
14.5 Management Styles
06:51
Chapter 15. Strategic Human Resource Management
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15.1 HR as a Strategic Partner
06:28
15.2 Key Elements of HR
00:54
15.3 The War for Talent
04:54
15.4 Effective Selection
04:18
15.5 Pay Structure & Pay Performance
05:15
Chapter 16. Human resource management Documents
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16.1 New Hire Orientation Checklist
16.2 Job Offer Letter
16.3 Recruitment and Selection
16.4 Hiring Policy
16.5 Employee Handbook
16.6 Dress Code Policy
16.7 Employment Contract
16.8 Attendance Policy
16.9 Attendance System Rules
16.10 Leave Policy
16.11 Rules for Corporate Email Protocols
16.12 Safety Rules
16.13 Cash Handling Policy
16.14 Training Needs Analysis Report
16.15 Employee Satisfaction Survey
16.16 Salary Slip
16.17 Employee Loan Agreement
16.18 Promotion Letter
16.19 Warning Notice
16.20 Job Transfer with Promotion & Role Change
16.21 Vehicle Policy
16.22 Performance Evaluation
16.23 Fraud Policy
16.24 Contract Termination Letter
16.25 Exit Process
Human Resource Management in action: Theories, Techniques and Documents
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