Human Resource Management in action: Theories, Techniques and Documents
Offered by
Benaadir Research, Consultancy & Evaluation Center (BRCE)

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LevelAll Levels
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Total Enrolled3
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Duration10 hours
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Last Updated06/02/2025
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CertificateCertificate of completion
Course Description
This Human Resource Management course provides a foundational and practical understanding of HR principles and practices. It covers the key areas of managing human capital in organizations, including recruitment and selection, employee motivation, training and development, performance management, labor law, compensation, employee relations, and strategic HR planning. Whether you’re entering the field or enhancing your current HR skills, this course gives you the knowledge and tools needed to manage and support workforce effectiveness and organizational success.
Why should you take this course?
- To gain essential HR skills demanded in any organization across industries.
- To become equipped with real-world HR tools and strategies to manage people effectively.
- To understand labor laws, workplace dynamics, and how to align HR strategies with organizational goals.
- To boost your employability or performance in HR-related roles, even if you’re not yet an HR specialist.
- To step confidently into HR roles such as HR assistant, officer, coordinator, or manager.
Who is this course for:
- University students and recent graduates looking to start a career in HR or management.
- Entry-level professionals working in administration, operations, or management roles.
- Business owners and entrepreneurs who manage teams.
- Anyone interested in understanding how to manage and develop people effectively.
- Mid-career professionals transitioning into HR functions.
What you’ll learn:
- The role and responsibilities of Human Resource Managers.
- Recruitment and selection processes and strategies.
- Employee motivation, engagement, and retention techniques.
- Legal and ethical considerations in HR practices.
- How to develop training programs and conduct performance evaluations.
- Compensation and benefits planning.
- Conflict resolution and effective employee relations.
- HR metrics, policies, and strategic planning.
Are there any course requirements or prerequisites?
- No prior HR experience is required.
- Basic knowledge of business or management concepts is helpful but not mandatory.
- Motivation to learn and engage with real-world HR scenarios is encouraged.
What you earn after completion of this course:
Upon successful completion of the Human Resource Management course, you will earn:
- A Certificate of Completion in Human Resource Management from a recognized training platform or institution.
- Practical skills and knowledge to apply for HR roles or improve your current job performance.
- A solid foundation to pursue advanced HR certifications (e.g., PHR, SHRM-CP).
- Confidence to manage teams, contribute to organizational development, and support HR operations.
Course Curriculum
Chapter 0. Course Pre-lessons
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01:15
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Course Files
Chapter 1. The Role of Human Resources
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1.1 What Are Human Resources?
11:57 -
1.2 The Role of HRM
31:51 -
1.3 Skills Needed for HRM
08:00 -
1.4 Today’s HRM Challenges
Chapter 2. Developing and Implementing Strategic HRM Plans
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2.1 The Value of Planning
04:55 -
2.2 HR strategic plan
16:18 -
2.3 The Steps to Strategic Plan Creation
12:59 -
2.4 SWOT Analysis
12:48 -
2.5 Writing the HRM Plan
26:06
Chapter 3. Diversity and Multiculturalism
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3.1 Hiring Multicultural
10:11 -
3.2 Diversity Plans
15:34 -
3.3 EEO Commission (EEOC)
15:50
Chapter 4. Recruitment
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4.1 Recruitment
01:03 -
4.2 Recruitment Process
04:28 -
4.3 Recruitment Strategy
17:46 -
4.4 Job Analysis and Job Descriptions
06:03
Chapter 5. selection
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5.1 The Selection Process
13:54 -
5.2 The Interview
11:05 -
5.3 Testing
01:56 -
5.4 Reference Check
01:50 -
5.5 Selection Methods
03:05
Chapter 6. Compensation and Benefits
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6.1 Compensation and Benefits
04:33 -
6.2 Goals of a Compensation Plan
04:19 -
6.3 Job evaluation system
11:54
Chapter 7. Retention and Motivation
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7.1 The Costs of Turnover
09:37 -
7.2 Retention Plans
04:00 -
7.3 Motivational theories
12:42 -
7.4 Sources of Employee Satisfaction Data
04:26 -
7.5 Implementing Retention Strategies
12:37 -
7.6 Work-Life Balance
01:26
Chapter 8. Training and Development
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8.1 Steps to Take in Training an Employee
08:48 -
8.2 Types of Training
16:59 -
8.3 Training Delivery Methods
08:42 -
8.4 Designing a Training Program
03:00
Chapter 9. Managing Employee Performance
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9.1 Types of Performance Issues
03:58 -
9.2 What Influences Performance?
03:25 -
9.3 Defining Discipline
03:39 -
9.4 Handling Performance Issues
00:28 -
9.5 Performance Issue Model
08:54 -
9.6 The steps in progressive discipline
03:33 -
9.7 Alternative Dispute Resolution
09:57
Chapter 10. Employee Assessment
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10.1 Performance Evaluation Systems
14:54 -
10.2 Developing performance appraisal process
03:32 -
10.3 Appraisal Methods
07:31 -
10.4 Checklist Scale and Management by Objectives (MBO)
11:30 -
10.5 Performance Review System
05:15
Chapter 11. Working with Labor Unions
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11.1 The Nature of Unions
06:32 -
11.2 Phases of Labor Union Laws
03:55 -
11.3 Strategies Companies Use to Avoid Unionization
02:43 -
11.4 The Impact of Unions on Organizations
04:43 -
11.5 Working with Labor Unions
02:40
Chapter 12. International HRM
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12.1 Offshoring and Outsourcing
02:45 -
12.2 HRM Global Strategies
08:39 -
12.3 Culture
06:11 -
12.4 Staffing Internationally
03:58 -
12.5 Success competencies
02:58 -
12.6 Compensation and Rewards
04:56
Chapter 13. Safety and Health at Work
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13.1 Training for Safety
10:34 -
13.2 Workplace Safety and Health Laws
03:06 -
13.3 Right-to-Know Laws
04:47 -
13.4 Video Display Terminals
07:40 -
13.5 Workplace Violence and Bullying
03:20 -
13.6 Employee Privacy
03:24
Chapter 14. Successful Employee Communication
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14.1 Communication Strategies
03:07 -
14.2 Communication Directions
05:10 -
14.3 Communication Styles
02:00 -
14.4 Types of Listening
01:31 -
14.5 Management Styles
06:51
Chapter 15. Strategic Human Resource Management
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15.1 HR as a Strategic Partner
06:28 -
15.2 Key Elements of HR
00:54 -
15.3 The War for Talent
04:54 -
15.4 Effective Selection
04:18 -
15.5 Pay Structure & Pay Performance
05:15
Chapter 16. Human resource management Documents
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16.1 New Hire Orientation Checklist
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16.2 Job Offer Letter
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16.3 Recruitment and Selection
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16.4 Hiring Policy
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16.5 Employee Handbook
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16.6 Dress Code Policy
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16.7 Employment Contract
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16.8 Attendance Policy
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16.9 Attendance System Rules
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16.10 Leave Policy
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16.11 Rules for Corporate Email Protocols
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16.12 Safety Rules
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16.13 Cash Handling Policy
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16.14 Training Needs Analysis Report
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16.15 Employee Satisfaction Survey
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16.16 Salary Slip
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16.17 Employee Loan Agreement
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16.18 Promotion Letter
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16.19 Warning Notice
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16.20 Job Transfer with Promotion & Role Change
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16.21 Vehicle Policy
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16.22 Performance Evaluation
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16.23 Fraud Policy
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16.24 Contract Termination Letter
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16.25 Exit Process
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