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Course Content
Section 0. Course overview
0/2
Course Pre-lesson
03:01
Course Files
Section 1. The Nature of communication
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1.1 Definition of Communication
08:34
1.2 Types of Communication (Verbal, Written)
10:23
1.3 Non-verbal Communication
13:02
1.4 Barriers to Communication & Overcoming Them
07:18
1.5 Cross Cultural Communication
11:41
Quiz One
Section 2. Business letters
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2.1 Introduction to Business Letters
05:51
2.2 Structure of a Business Letter
14:09
2.3 Formal vs. Informal Tone
12:49
2.4 Common Types of Business Letters
09:18
2.5 Dos and Don’ts
06:48
2.6 AI in Business Communication.
13:17
Quiz Two
Section 3. Recruitment letters (CV and Cover letter+ more)
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3.1 Introduction to Recruitment Letters
06:37
3.2 Advertising and Job Search Websites
10:23
3.3 Cover Letter
06:13
3.4 Resume (CV)
20:28
3.5 Invitation to interview
06:32
3.6 Offer of employment and Job description
08:24
3.7 Letter of acceptance and Letter of resignation
06:24
3.8 Ai prompt practice for Recruitment Letters
07:33
Quiz three
Section 4. Job Interview
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4.1 Definition & Purpose of Job Interview
04:29
4.2 Understanding the Interviewing Process
05:11
4.3 Common Types of Interviews
15:34
4.4 Common Interview Questions
20:11
4.5 How to prepare for the job Interview
06:01
4.6 Following Up After an Interview
06:41
4.7 Using AI in Job Interviews
08:56
Quiz Four:
Section 5. E-mail Communication
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5.1 Introduction to E-mail Communication
08:02
5.2 Email Structure
20:21
5.3 Workplace Email Examples
08:56
5.4 Email Etiquette & Security
05:53
5.5 Practical Inbox Management
15:23
5.6 AI Prompting for E-mail Writing
06:00
Quiz Five:
Section 6. MEMO
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6.1 Definition and Purposes of Memo
06:12
6.2 The Structure of Memo
05:56
6.3 Sample Memo and Exercise
09:21
6.4 Differences Between Memos & Emails
03:42
6.5 Using AI to Draft a Memo- Samples
09:00
Quiz Six
Section 7. Meeting Communication
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7.1 Definition and Purpose of a Meeting
04:33
7.2 Types of Meetings
07:43
7.3 People involved in Meeting
04:24
7.4 Prepare Notice and Agenda
10:53
7.5 Minutes of Meeting
10:38
7.6 Meeting Etiquette and Participation
05:38
Quiz Seven :
Section 8. Presentation Skills and Public Speaking
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8.1 Introduction to Presentations
06:38
8.2 Audience and Context Awareness
06:50
8.3 Preparing Your Content
04:48
8.4 Designing and Using Visual Aids
09:18
8.5 Methods of Presentation Delivery
09:05
8.6 Overcoming Nervousness and Speaking Confidently
06:47
Quiz eight
Section 9. Reports
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9.1 Definition and purpose of Reports
07:24
9.2 Types of Reports
10:25
9.3 Core structure of a Report
06:43
9.4 Samples of Reports
11:15
9.5 Ai in Report Writing
09:31
Quiz Nine:
Communication Skills
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